Monday, October 19, 2009

Top 10 Signs That Your Manual Is Outdated

10. The dress code section forbids the use of parachute pants.

9. The “Technology” chapter of the manual talks about the up-and-coming “World Wide Web Internet” and “Electronic Mail Messages.”

8. Reproducing your manual involves a combination of printing, photocopying, and borrowing documents from your field staff.

7. The Management Documents section of the manual reads, “Copies are also available on Floppy Diskette.”

6. The franchise manual update folder in your file cabinet is full of updates that already need updating.

5. The process of updating your manual involves a chisel and a hammer.

4. The cover page of your manual says “Y2K Compliant.”

3. Your franchisees refer to the manual as “The Dead Sea Scroll.”

2. The last three times you made official updates to the manual, you only changed the revision date on the cover page (Don't laugh. I know that some of you have done that.)

And the number one sign that your Operations Manual is outdated is......

1. It was NOT written by FranMan, the leading producer of custom Franchise Operations Manuals, and the only place you can get "The Online Manual by FranMan."

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