Tuesday, September 22, 2009

Online Franchise Operations Manual

Clients tell us that they can never keep up with manual updates. Alternatively, when they do finally get around to updating the manual, they can never be sure that the franchisees are reading them, much less inserting the pages in the appropriate places in their manual. Finally, they tell us that it is difficult to find exactly what they want in the manual. They say that searching for a specific topic is just too time consuming.

We have just finished developing a product that should solve those problems and more. It’s our online manual. Customized to your company’s look for seamless integration, the manual has all of the typical features you would expect to find in an online product. However, we have tried to implement great new features that will help franchisors and franchisees do their job better.

A couple of those include:

  • Franchisees will be automatically notified instantly of any changes to the manual, keeping them up-to-date on your most current system standards.


  • A tracking feature will allow you to know which of your franchisees have read the most current content. Field consultants can utilize this feature when they are conducting their periodic site visits and you franchise attorney will utilize this feature in the event that your company is ever involved in a lawsuit that involves the application of your system standards.


These are just a few of the features. I would like to invite you to visit franman.net for more information and a short video demonstration, or give us a call or email and we would be happy to provide you with a personal demonstration.

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